Accidental damage. Liquid spills. Screen cracks. Mechanical failure. Rekart device insurance covers what standard warranties don't — for any device, any brand, at a price that makes sense.
All plans include accidental damage and liquid damage cover. Choose how much protection you need.
Core protection for everyday accidents. Ideal for devices you use carefully.
Full protection including mechanical failure and battery. Our most popular plan.
Everything in Total Shield, plus theft and loss — the ultimate peace of mind plan.
Tell us about your device and the cover you need. Our team confirms your policy within 24 hours.
So you know what to expect while we set up your cover.
We review your request
Our team usually responds within 24 hours on WhatsApp, email, or phone — to confirm your device and plan.
You get a clear quote
We outline cover, any excess, and start date before anything is final — no hidden fees in the small print.
Policy goes live
Once you confirm, your policy is active. Claims use the same Rekart Checked® repair and replacement path.
Prefer to talk first? +971585962788 or email [email protected] — we're happy to help you pick the right plan.
Standard warranties only cover manufacturing defects. Rekart insurance covers the accidents that actually happen — because life isn't always careful.
Dropped your phone? Sat on your tablet? Any accidental physical damage is covered — front, back, or frame.
Spilled coffee. Caught in rain. Dropped in water. Liquid events are fully covered — including submersion damage.
Battery swelling, rapid drain, or refusal to charge — all covered under Total Shield and Elite Shield plans.
Buttons stop working. Charging port fails. Speaker dies. Internal component failures covered beyond the standard warranty.
24h
Claim response — our team acknowledges every claim within 24 hours and arranges repair booking the same working day in most cases.
No lengthy call centres. No mountains of paperwork. WhatsApp us — we handle the rest.
Step 1
Contact us via WhatsApp at +971585962788 or email [email protected] with photos of the damage and a brief description. Our team acknowledges your claim within 24 hours and confirms whether it falls under your policy.
Step 2
Once approved, we schedule a free doorstep collection. Your device is brought to our workshop. Elite Shield customers receive a same-day loan device to use while theirs is being repaired.
Step 3
Our certified engineers carry out the repair using genuine or OEM-grade parts. If the device cannot be repaired, it is replaced with an equivalent Rekart Checked® device at no additional cost. After repair, the device re-runs our full 70-point diagnostic before return.
Step 4
Your repaired or replaced device is returned to your door, free of charge. Your policy continues from where it left off — no interruption, no re-application. A claim completion certificate is issued on request.
Full transparency — here's what falls outside our policies so there are no surprises when you need to claim.
Damage deliberately caused by the owner or any other person is excluded from all plans.
Any damage present at the time of policy activation is not covered. Device must be in full working order.
Scratches, scuffs, and dents that don't affect device function are not covered under any plan.
Theft and loss coverage is only available under the Elite Shield plan.
Jailbroken, rooted, or modified devices outside manufacturer spec are not eligible for claims.
Data loss, software corruption, or app malfunctions not caused by physical damage are not covered.
Devices we insure